Why do ryanair cancel flights

In September Ryanair joined a group of European airlines in agreeing to refund passengers whose flights were cancelled during the pandemic, and committed to provide better information on passengers' rights in future. Ryanair said it was making a fresh customer service push to build on its 'Always Getting Better' campaign when Chief Executive Michael O'Leary vowed to stop doing things that "unnecessarily piss people off".

A new feature of its app promised real time push notifications and videos from its operations centre to inform customers of their flight status and any disruptions. Benjamin is a content-maniac, music-lover, aviation-enthusiast, and CEO of Information Design in this order. His daily business revolves around pioneering solutions to change the way airlines, airports, and aviators use information.

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Our service is free as we only get a percentage of what we are able to extract as a claim. By choosing us, you are opting to join the more than 8. We are a dependable partner and we have been successful at asserting air passenger rights for over 8 years. If your Ryanair flight departure is delayed for more than normal, you immediately have the right to basic benefits and services. These rights vary depending on the distance of your flight. In this instance you can, regardless of the distance, withdraw from your flight.

Ryanair is obliged to either reimburse you or offer you alternative transportation to your destination. Contact Ryanair customer service directly and ask that confirmation of your hotel room and transfers to be provided in writing. Enter your flight here:. Flightright takes care of your rights in the event of flight delays, cancellations and overbooking and is committed to ensuring that you receive your compensation from the airline. Check your claim in 2 minutes.

Check now for free. What are my rights when delayed with Ryanair? What should I do when delayed with Ryanair? Confirm the reason for the delay with the airline. Ryanair has promised to start refunding customers for cancelled flights within five working days, after criticism of its reimbursements policy during the pandemic. At the start of the pandemic, when tourist travel was more or less banned, Ryanair , along with a number of other airlines, refused to refund customers who were unable to travel, if the flight went ahead.

It prompted a wave of criticism and led to an investigation by the Competition and Markets Authority into whether consumers had been treated fairly.