Magicjack versus vonage which is better

Vonage and magicJack are two methods for residential customers to access low-cost Internet phone service using an adapter and their high-speed Internet connection. With Vonage vs. The actual technology -- a Voice over Internet Protocol VoIP adapter paired with an Internet connection to establish Internet phone service -- is very similar. However, magicJack adapters also require registration with your computer.

Vonage Internet phone service does not. As one of our paid advertisers, magicJack deserves a comparison against one of the biggest players in the residential VoIP industry.

In looking at Vonage vs. Vonage has made inroads in customer service: Most of the negative comments on voipreview.

MagicJack, however, continues to have reviews on voipreview. Complaints seem to be pretty evenly distributed between lousy customer service, and terrible call quality and dropped calls.

The customer service still don't get the best ratings however, because they are handled through an online chat room instead of a phone number. Ultimately, customers should understand that with prices as low as magicJack charges, you shouldn't expect a perfect customer service department. They've had to make sacrifices to be able to offer such low rates, and one of those sacrifices is that they have to rely on a chat room to handle support and billing questions. With the money Vonage charges however, one has every reason to expect better service.

As far as VoIP adapters go, it's the same story when comparing Vonage vs. One main difference seems to be that Vonage markets the calling service "Oh, and by the way you'll need an adapter" , whereas magicJack sells the adapter "Oh, don't forget to sign up for our calling service".

But, the process is similar. Vonage and magicJack both use a VoIP adapter to turn the analog signals produced by your regular phone into digital signals. The digital signals are compressed and broken into packets, and the packets are sent over the Internet. I was born into a cult. Google picks the ads, not me. What's not a big downside with Vonage and ooma is the extra electricity to power the phone boxes. A Vonage box uses about 2.

I hope this article was helpful! Vonage vs. Skype vs. Cable Which one is best? Last update: October Black phone box: plugs into your wired Internet, phone plugs into the box. Like Vonage, it's a box that plugs into your wired Internet and your phone. Software app on your computer. No extra hardware needed. Phone box, similar to Vonage, but with a speaker and buttons for voicemail.

Standard phone outlet on your wall, installed by your cable provider. Fair to Very Good my calls to Japan are better on Skype. Very Good when connected directly to a router. Call quality might suffer when used on a computer. Price depends on provider. Per-minute charge for U.

Free to over 60 countries with Vonage World plan, or cheap per-minute pricing. Never free, but cheap per-minute pricing. Use existing phone if you prefer. Use multiple phones in same house. Yes, three ways: 1 Use normal house phone wiring, or 2 Use a cordless base with multiple handsets, or 3 Get a multiport adapter from Radio Shack and run phone cords to each room.

Skype doesn't use a phone, it uses a headset with your computer. You can use it from any computer in the house. Same as 2 and 3 with Vonage. The first adapter for the 2nd phone is free. Incoming calls only. But you can set up a free conference call on this website. Actually, anyone can, not just MagicJack customers. In fact, handles conference calls with up to 25 people. A little pricier than some of the other options though still cheap. For travel, it's bulkier than Magic Jack.

Poor customer support web chat only. Also, check out our recent post on Google Voice alternatives to learn more about your options. Startups that are trying to keep their monthly expenses low may want to consider a solution like Ooma. Few companies are likely to stick with Ooma long-term though, as it can become increasingly impractical as they scale up and expand to other regions of the globe.

It could be described as training wheels for businesses who want to transition to VoIP without a spike in overhead. Its ability to integrate with Google Voice is far more noteworthy since it vastly expands the potential market for the company. Now companies that already rely on G Suite can use Telo boxes as an addition rather than a replacement. Their customer support is available on the phone and via live chat. There is also the video conferencing feature. Upgrading to Premier also gives you a second line at no extra charge.

Be sure to use the day trial before subscribing! It still has a place in the food chain though as it can soften the financial blow of switching from conventional landlines to a VoIP system. Due to the rigid functionality of the platform, not many people will be able to apply it to a business setting.

The pricing system is more suited to individuals who want to call each other regularly while overseas. There are edge cases where a solution structured in this way may be perfect for companies — such as organizations that only need magicJack for internal communication. Nevertheless, a bundled second line, hassle-free setup process on its mobile app, and unlimited texting to US numbers at minimal cost can still appeal to some people.

None of these are standout features though. That title goes to the free international calling functionality between magicJack devices. As we mentioned earlier, this can be used to relay information to company branches halfway around the planet without any extra charges.

Porting an existing number to magicJack is possible for only certain numbers and it costs an additional fee. Furthermore, calls to other magicJack numbers are free — even internationally. In summary, magicJack is the cheapest but also the most limited alternative on this list. Since being founded in , Nextiva has been used by the likes of Delta Airlines, Taco Bell, and HCA Healthcare — with a total of more than , companies using its platform.

US-based businesses are the prime customers of the platform due to its productivity integrations. Those who prioritize international correspondence often steer clear of Nextiva since its rates are rather bold in that department. Even so, domestic establishments tend to gravitate towards the Arizona-based provider thanks to its wide selection of features. The multi-level attendant, voicemail transcription, and conference calling all add to the allure, but the main attraction is undoubtedly the third-party tools it supports — Salesforce, MS Teams, HubSpot, Zendesk, ConnectWise, and Workbooks to name a few.

Nextiva also brings HIPAA-compliant virtual faxing to the table which makes it a model choice for healthcare workers. Doctors, nurses, and various other medical professionals can share information through the platform without the fear of any privacy violations.

Nextiva has three plans to choose from. In comparison to other solutions, the Nextiva phone service has been explicitly designed with large-scale workflows in mind. Executives who want to keep huge systems running without a hitch will definitely find use in the feature set that this platform provides. Depending on what kind of phone service you need, any VoIP service mentioned in this article can be a good replacement for the Vonage phone system.

However, magicJack is great for those looking for international or internal-only VoIP services. The world of VoIP and business phone systems is extremely diverse, not to mention competitive.

Skip to content. Home Sign up. Why Vonage? Ringblaze vs. Vonage Ringblaze business phone system Who is Ringblaze for? More from Dennis Vu. These systems allow you to streamline all communication with your customers, whether it be through sales or customer service calls.

Written by Dennis Vu November 25, December 26, Saving Bookmark this article Bookmarked. Written by Dennis Vu June 7, August 5, And, while many customer issues can be resolved online, nothing seems to beat talking to an actual person. Written by Dennis Vu January 2, January 29, Written by Dennis Vu November 27, April 20,